- Company: OPay Digital Services Limited
- Location: Lagos, Nigeria
- Job type: Full-time
- Deadline: 20 November 2026
About the role
OPay is a mobile money platform licensed by the Central Bank of Nigeria, serving over 500,000 merchants across all 36 states. We are looking for a bilingual Chinese-English Language & User Research Specialist to help with product localization, interpretation, and understanding local user needs in Nigeria. This is an early-career role, so extensive research experience is not required.
Responsibilities
- Translate, adapt, and review product and user-facing content in Chinese and English.
- Provide interpretation support for meetings, interviews, workshops, and research sessions.
- Conduct and assist with user interviews, focus groups, field visits, and observations.
- Help with participant recruitment, scheduling, and coordinating fieldwork.
- Document user feedback, organize research notes, and summarize key findings.
- Collaborate with Chinese-speaking product teams and local research stakeholders.
Requirements
- Strong written and spoken proficiency in both Chinese and English.
- Excellent communication, listening, observation, and documentation skills.
- Good organizational skills and attention to detail.
- Proficiency in basic office tools like Word, Google Docs, and spreadsheets.
- Willingness to conduct field research in Lagos and other parts of Nigeria when needed.
- Open to recent graduates, early-career professionals, final-year students graduating within one year, and internship seekers.
Preferred qualifications:
- Experience in translation, interpretation, user research, or market research.
- Exposure to fintech, digital payments, banking, or technology products.
- Experience working with cross-cultural or Chinese-English teams.
How to apply
Interested and qualified candidates should click here to apply online. The application deadline is 20th November, 2026.
