- Company: Instacart
- Location: Canada – Remote (ON, AB, BC, or NS Only)
- Job type: Full-time
- Salary: CAD 143,000 – 151,000
About the role
Instacart is looking for a Senior Design Program Manager II to lead operational excellence and programmatic execution within the Design organization. You will build AI-enabled systems, scale critical processes, and manage the tools and vendor relationships that support creative work. This position sits at the intersection of design craft, technical operations, and strategic execution. You will report to the Director of Technical Program Management and collaborate with Design, Product, Engineering, Marketing, and other cross-functional partners.
Responsibilities
- Programmatic Execution: Drive end-to-end delivery of complex, multi-quarter design initiatives across various departments to ensure predictable outcomes.
- AI Enablement: Build and deploy AI-enabled workflows to automate tasks such as status reporting, resource tracking, and documentation synthesis.
- Operations & Vendor Management: Own strategic vendor relationships for design tooling, negotiate contracts, optimize licensing spend, and manage contractor relationships.
- Systems & Tooling: Champion team health through capacity planning, roadmapping, and building operational metrics that create seamless workflows.
- Design Systems Partnership: Partner with the Instacart Design System (IDS) team to align programs with system evolution and drive governance across product teams.
- Design Craft Integration: Apply design thinking to program design, balancing flexibility with consistency and creative exploration with scalable patterns.
Requirements
- 6+ years in program management and design operations within design or product organizations.
- Strong product sense and design craft sensibility, with experience in all stages of the product development lifecycle.
- Technical fluency to collaborate with design system and engineering teams, including understanding system architecture and design-to-code workflows.
- Proven track record driving complex, cross-functional programs from 0→1 and scaling operational systems.
- AI fluency, including experience leveraging AI tools (LLMs, automation platforms) to drive efficiency.
- Vendor and contract management experience, including negotiating software contracts and optimizing spend.
- Deep knowledge of design and program management tooling ecosystems such as Figma, Linear, Jira, and Dovetail.
- Excellent communication and stakeholder management skills, with the ability to present to executive leadership.
Pay and benefits
The base pay range for this role is CAD 143,000 – 151,000. Offers may vary based on candidate experience and skills. This role is eligible for a new hire equity grant as well as annual refresh grants. Instacart provides highly market-competitive compensation and benefits in each location where employees work. This position is remote and currently only hiring in Ontario, Alberta, British Columbia, and Nova Scotia.
How to apply
Apply directly on Instacart’s own careers website. Omadaily never charges job seekers.
