- Company: ServiceNow
- Location: Toronto, Ontario, Canada (Remote)
- Job type: Full-time
- Salary: $100,000 – $200,000 CAD base pay, plus equity and variable compensation
About the role
ServiceNow is looking for a Principal Solution Architect to join their post-sales Enterprise Architecture team in Toronto. This remote position focuses on building trust with technical leaders at major clients by developing cross-functional strategies. You will act as a technical leader for complex solutions, ensuring customers realize value through best practices and industry standards.
Responsibilities
- Engage with customer executives to identify pain points and translate them into ServiceNow solutions.
- Lead architecture and design engagements for strategic customers in areas like IT Transformation and Enterprise Service Management.
- Communicate high-level architectures and strategies to audiences up to the CIO/CTO level.
- Deliver workshops, best practice overviews, and educational sessions to customers and partners.
- Collaborate with internal ServiceNow business units to provide thought leadership and create best practices.
Requirements
- 15 or more years of proven success influencing senior technology leaders in pre-sales, customer, or delivery roles.
- Expertise in designing and managing advanced architectures in an application domain.
- Proven track record in Enterprise or Application Architecture within a software vendor, large enterprise, or professional services environment.
- Familiarity with architecture frameworks such as TOGAF, Zachman, or IT4IT.
- Strong understanding of cloud-based platform principles, including SaaS, PaaS, and multi-tenancy.
- Experience presenting architecture concepts to technology leaders and partners.
Pay and benefits
- Base pay of $100,000 – $200,000, subject to qualifications and location.
- Equity (when applicable) and variable/incentive compensation.
- Health plans, flexible spending accounts, and an Employee Stock Purchase Plan (ESPP).
- Flexible time away plan and family leave programs.
How to apply
Apply directly on ServiceNow’s own careers website. Omadaily never charges job seekers.
