- Company: Accor
- Location: Calgary, AB
- Job type: Full-time
About the role
Join the Fairmont Palliser team in Calgary as the General Manager for the Hawthorn Dining Room & Bar. You will lead a high-volume, full-service restaurant within a historic luxury hotel. Reporting to the Director, Food & Beverage, you will inspire your team to deliver exceptional guest experiences while driving financial success.
Responsibilities
- Oversee daily operations with a visible presence on the floor to ensure service excellence.
- Collaborate with the Restaurant Chef and Mixology team to develop menus and maintain brand standards.
- Drive revenue and profitability through strategic planning and operational initiatives.
- Recruit, train, and mentor staff to foster a culture of growth and high performance.
- Manage the departmental budget, labor forecasting, and cost control strategies.
- Ensure compliance with Alberta liquor laws and ProServe regulations.
- Monitor guest feedback and manage the restaurant’s online reputation and social media presence.
Requirements
- Minimum of 5 years of progressive leadership experience as a General Manager or Restaurant Manager in a high-volume, full-service setting.
- Strong financial and analytical skills, including experience with budget management and cost control.
- Deep understanding of food and beverage trends with a creative, forward-thinking mindset.
- Exceptional communication, organizational, and leadership skills.
- Experience in a luxury hotel or fine dining setting is considered a strong asset.
- Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Pay and benefits
- Comprehensive benefits package including health, paramedical, dental, vision, life, and disability coverage.
- Company-matched pension plan, as well as RRSP & TFSA options.
- Complimentary meal in the staff cafeteria during shifts.
- Discounted stays across Fairmont & Raffles properties and special dining and wellness discounts.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
