- Company: MongoDB
- Location: Toronto, ON
- Job type: Full-time
- Salary: CAD 82,000 – 130,000
About the role
MongoDB is seeking an Associate Technical Services Engineer II to join its Toronto team. You will work directly with customers to help them build and operate reliable MongoDB applications. This hybrid role requires a minimum of three days per week in the office at 333 Bay St., Suite 1400, Toronto, ON M5H 2R2.
Responsibilities
- Resolve complex customer questions regarding architecture, performance, recovery, and security.
- Act as an expert resource on best practices for running MongoDB at scale.
- Advocate for customer needs by interfacing with product management and development teams.
- Contribute to internal projects, including developing support tools for performance, benchmarking, and diagnostics.
Requirements
- Strong technical experience in systems administration, distributed systems, network administration, database architecture, application architecture, data architecture, or performance tuning.
- Excellent written and verbal communication skills.
- Advanced diagnostic and troubleshooting abilities with a genuine desire to help people.
- Ability to remain calm under pressure and solve problems in real-time.
- Willingness to rapidly learn new technical skills and collaborate with team members.
- Bonus: Experience with Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl.
- Bonus: Experience administering large-scale production environments, including Linux, Windows, networks, and cloud platforms like AWS, Azure, or Google Cloud Platform.
Pay and benefits
- Base salary: CAD 82,000 – 130,000.
- Equity and participation in the employee stock purchase program.
- Flexible paid time off.
- 20 weeks of fully-paid gender-neutral parental leave.
- Fertility and adoption assistance.
- Registered Retirement Savings Plan (RRSP) with employer match.
- Mental health counseling, backup child and elder care, and health, dental, and vision benefits.
How to apply
Apply directly on MongoDB’s own careers website. Omadaily never charges job seekers.
