- Company: Accor
- Location: Banff, AB
- Job type: Contract
- Salary: $25.50 per hour
About the role
Join the team at Fairmont Banff Springs, located in one of Western Canada’s most spectacular alpine destinations. This contract position is perfect for hospitality enthusiasts and outdoor adventure seekers who want a great work-life balance. You will assist in delivering the Adventure & Experiences Guiding program, sharing the history and culture of the Canadian Rockies with guests.
Responsibilities
- Lead and guide various experiences, including wilderness, vehicle, and bike tours, as well as walks and hikes.
- Contact guests before their arrival to ensure a smooth delivery of guided experiences.
- Sell, book, and update guided experience reservations.
- Ensure a positive, safe, and memorable experience for every guest.
- Maintain positive working relationships with Parks Canada and adhere to all regulations.
- Assist in setting up facilitated activities and handle clean-up duties, including sanitizing spaces and objects.
Requirements
- 16-hour Standard First Aid & CPR C level or greater certification is mandatory.
- Apprentice Interpretive Guide Certification from IGA or equivalent.
- Four Season Group Management Certification from IGA.
- Class 4 Driver’s License with a clean driving history.
- Minimum one year of recent experience in a high-volume, fast-paced recreational or guiding environment.
- Excellent work organization and problem-solving skills.
- Positive, outgoing, and professional attitude with a passion for National Parks and the Town of Banff.
- Graduate or student of an Outdoor Recreation, Ecotourism, or Tourism program is an asset.
- Physically fit to run activities in any weather, including walking, hiking, and biking.
- Ability to lift and carry 40+ lbs and stand for 8 hours a day.
- Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Pay and benefits
- Starting rate of $25.50 per hour.
- Hourly rates increase after six months and yearly up to three years, reaching $29.30 at the three-year mark.
- Subsidized staff accommodation on-site for full-time status employees.
- One complimentary meal per shift in the staff cafeteria.
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits for full-time permanent employees.
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full-time permanent employees.
- Employee travel program with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide.
- Access to the Mountain Explorer Travel Program, offering exclusive room rates and 50% off food & beverage at specific Fairmont Resorts.
- Discounts at the resort’s Food & Beverage Outlets, Fitness Centre, Spa, and Golf Courses.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
