- Company: Premier Luxury Retail Brand
- Location: Lekki, Lagos
- Job type: Full-time
- Deadline: 30 November 2026
About the role
We are looking for a Business Operations Manager to join a premier luxury retail brand specializing in high-end kitchenware and premium home essentials. The brand serves an exclusive clientele, including high-net-worth individuals and corporate executives, with a focus on sophistication and service excellence. In this role, you will lead daily operations, drive sales growth, manage the sales team, and build the internal systems needed for sustainable business expansion.
Responsibilities
- Oversee day-to-day business operations to ensure all departments function efficiently and meet agreed timelines.
- Develop and implement operational procedures and workflows that improve overall productivity.
- Drive sales performance by establishing targets, monitoring results, and analyzing trends to improve product turnover.
- Supervise the sales team, conduct performance reviews, and provide coaching to ensure accountability and target achievement.
- Collaborate with marketing and social media teams to manage customer enquiries and support commercial objectives.
- Manage inventory and stock records, identifying opportunities to minimize losses and maximize returns on available stock.
- Support human resources functions, including recruitment, onboarding, staff appraisals, and maintaining employment documentation.
- Monitor financial performance and operational expenses, preparing periodic management reports and identifying areas for cost efficiency.
- Explore business development opportunities, including corporate sales and B2B relationships with hospitality and restaurant clients.
Requirements
- Proven experience in business operations, retail management, or a similar leadership role.
- Strong skills in sales strategy, team supervision, and performance management.
- Ability to develop and implement operational systems and financial controls.
- Excellent communication and interpersonal skills for managing staff and high-value clients.
- Experience in inventory management and financial reporting.
How to apply
Interested and qualified candidates should send their CV to recruitment@peopleos.co. Please use the Job Title as the subject of your email. Note that only qualified candidates will be contacted.
Apply by email: recruitment@peopleos.co
