Telesales Representative at PalmPay Limited

Job Opportunities and vacancies

Telesales Representative at Limited


is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile platform that offers a number of financial services.

We are recruiting to fill the position below:

 

 

Job Title: Telesales Representative

Location: Ikeja, Lagos

Job type: Contracted to Full Time

Level: Entry Career

Job Brief

  • is looking for an enthusiastic Telesales Representative to contribute in generating for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
  • An effective Telesales representative must be an excellent communicator and have people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
  • The goal is to help grow by bringing in customers and developing .
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Responsibilities

  • Contact potential or existing customers to inform them about a or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales target and facilitate sales
  • Keep records of and sales and note useful information
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner

Requirements

  • B.Sc / BA in relevant fields of study.
  • Proven experience as Telesales representative or other sales/customer service
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.
  • Proven track record of successfully sales target preferably over the phone
  • Good knowledge of relevant computer programs (e.g. MS Excel, CRM ) and telephone systems
  • Ability to learn about products and services and describe/ them to prospects
See also  Sustainability Subject Matter Expert at Widows and Orphans Empowerment Organization (WEWE)

Salary

N50,000 (Gross) + N20,000 (KPI Bonus).

 

How to Apply

Interested and qualified candidates should:

Click here to apply


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