Service Level Coordinator at Hobark International Limited

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Hobark Limited (HIL) is the parent company of the Hobark operating in the oil and industry. The company was incorporated in 1998, starting as a staffing agency based in Port Harcourt. Currently we have offices in 4 countries with our head in Lagos.

We are recruiting to fill the position below:

 

 

Title: Service Level Coordinator

Location: / Lagos / Port Harcourt, Rivers

Type: Permanent

Description

  • Lead all project initiatives and deployment.
  • Ensure that all members of the infrastructure and service team fully understand their roles/responsibilities and how their performance will be measured.
  • Ensure that all members of the infrastructure and service support team are fully aware of objectives and they all understand how their input contributes to these objectives.    
  • Maintains close relationships with cross functional colleagues across the group.
  • Develops and maintains effective working relationships with the leadership team of the group.   
  • Continuously seeks for opportunities to improve system performance through technology and working practices.
  • Challenges conventional thinking through analysis and comes up with better/cheaper/faster alternatives.
  • Provide timely reports on service issues and escalate to ICTM in a timely manner
  • Establish effective communications within the sub team which ensures an flow of communication upwards, downwards and sideways.   
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Requirements

  • Bachelor’s Degree in Computer Science, or any other numeric discipline.
  • ITIL v3 Certifications.
  • Candidate should have a high level of supervisory and inter-personal skills.
  • IT Service delivery and Infrastructure techniques to enable the candidate maintain existing IT infrastructure and manage the IT support services team, foster and ensure that IT supports the adequately.
  • Environment Certifications (MCSE,
  • Management Certifications.
  • Microsoft Azure related Certifications.
  • Microsoft 365 Certification.

Primary Skills:

  • B.Sc Computer Science/ Engineering/other numeric discipline, ITIL v3, MCSE, Microsoft Azure related, Microsoft365, Management

 

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How to Apply

Interested and qualified candidates should:

Click here to apply


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