Quality Assurance Officer at OPay

Quality Assurance Officer at OPay

Jobs

OPay is designed to make financial services more accessible to everyday customers – whether it’s for the bills they have to pay, or the transfer & withdrawal of ; OPay’s a platform that truly serves its users in the most convenient way.

We are recruiting to fill the below:

Job Title: Quality Assurance Officer

Location: Ikeja, Lagos

Type: -time

Responsibilities

  • Ensure that set standards on and email handling are met and handled with .
  • Monitor all incoming/outgoing and provide regular feedback for training, coaching & mentoring
  • Deliver a consistent approach to standardizing customer interactions.
  • Daily monitoring and evaluation of agents’ activities on all Contact Center (Emails, Telephone, Live chat etc.)
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Requirements

  • Candidates should possess an OND / HND qualification with a minimum of 2 years work experience.

Salary

N60,000 – N120,000 Monthly.

 

 

How to Apply

Interested and qualified candidates should send their CV to: jobsng@opay-inc.com using the Job Title as the subject of the mail

Application Deadline  January, 2022.


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