Learning and Customer Experience Coordinator at Lagos Business School

ADS for fb

Learning and Customer at Lagos Business School

Jobs

Lagos Business School is committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity relevant to Nigeria and at large. We strive to be a class business school which will have a significant impact on the practice of management.

We are recruiting to fill the position below:

 

Job Title: Learning and Customer Experience Coordinator

Location: Ajah, Lagos

Employment Type: Part-time

Position Type: Temporary / Contract

Openings: 4

Job Summary

  • The position holder will assist the Learning and Customer Experience in delivering a great learning experience for customers by ensuring hitch-free hosting of LBS programmes and seminars through professional coordination and support activities as directed by the Learning and Customer Experience Manager.

Essential Duties / Key Job Roles and Responsibilities

Responsibilities include but are not limited to the following:

  • Serve as coordinator for activities that contribute to the successful hosting of assigned programmes including but not limited to the Advanced Management Programme, Senior Management Programme, Owner- Programme, Open Seminars and Custom Programmes.
  • Set up required teaching aids (as specified by lecturers).
  • Work closely with the facilities department to ensure hitch-free sessions and support provided to participants
  • Prepare and distribute contact list at least three (3) weeks after programme .
  • Prepare and distribute assessment questionnaires.
  • Compute and distribute a summary of assessment questionnaires to relevant staff.
  • Keep a record of the incidence of lateness into and out of class by facilitators.
  • Act as timekeeper and provide support for adherence to programme timetable.
  • Maintain database of participants on all coordinated programmes.
  • Prepare and send participants to profile to Faculty.
  • Prepare Name tags and Chest tags for participants and laminate.
  • Ensure prompt payment of resource people.
  • Ensure that classrooms and learning facilities are conducive and environment enabling for participants.
  • Any other duty to be assigned by the Learning and Customer Experience from time to time.
See also  Business Development Officer at Beckley Consulting Limited

Qualifications

  • Minimum of a University Degree or its equivalent from a recognized institution.

Professional Qualification:

  • Customer Service certification is an added advantage
  • Project management proficiency certificate

Experience:

  • Minimum of three (3) hospitality and/or customer service experience with a good understanding of the key levers for delivering great customer experience.

Competencies Required:

To be successful in this role, candidates must possess the following competencies;

  • Good Communication skills
  • Basic bookkeeping and financial records management
  • Good records management skills
  • Good secretarial and administrative skills
  • Very good customers skills.
  • Good Interpersonal skills
  • Organizing and planning skills
  • Good timekeeping
  • Proficiency in the use of computer
See also  Consultant Paediatrician at Kelina Hospital

 

 

How to Apply

Interested and qualified candidates should:     

Click here to apply

 

Deadline  15th November, 2021.


Omadaily.com is a News, job, vacancy, career opportunity . We share daily updates on available Jobs, vacancies, local and international scholarships, Government/international organization loans and grants, together with daily devotionals.

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Subscribe To Our Newsletter

Subscribe for notification