Customer Service Officer at Tenportion International Limited
Tenportion International Limited is a Fintech company that provides quick loans to customers vis an online process.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Ikeja, Lagos
Employment Type: Full-time
- Monitor accounts to identify overdue payments.
- Make calls to customers about their loan repayments.
- Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts.
- Develop collection methods that bring in revenue and ensure full repayment of loans.
- Process payments and refunds.
- Keeping accurate records and reports on collection activities.
- Negotiate payment plans and schedules.
- Conduct collections process on each customer that includes, phone calls, emails and text messages.
- Candidates should possess a Bachelor’s Degree / HND / OND qualification.
- 1 year work experience.
How to Apply
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the email
Application Deadline 17th February, 2022.
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