Customer Service Manager at Henkel

Jobs in Nigeria 2021 omadaily

Customer Service at Henkel


Henkel holds leading positions in many markets and categories around the world. Founded in 1876, Henkel looks back on more than 140 of success.

We are recruiting to fill the below:



Job Title: Customer Service

Job ID: 21023884

Location: Nigeria

Contract & Job : Full Time, Regular

Your Role

  • Manages customer complaints and satisfying customer service
  • Steers the management of orders from creation to invoicing, including customer negotiation
  • Maintains high level services and improves planning accuracy, incl. new
  • Identifies and improves department bottle necks
  • Systematicaly develops Teams and in the respective Customer Service
  • Ensures high quality and efficiency of CS , steers and monitors Service KPIs of CS
  • Acts as point of contact between customers and internal functions (Marketing, PD, Quality, Management etc.)
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Your Skills

  • Bachelor’s Degree
  • Minimum of 7 years’ work experience in Supply Chain Management



How to Apply

Interested and qualified candidates should:

Click here to apply

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