Customer Care Representative at Gwamacy Global Links Nigeria Limited

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Customer Care Representative at Gwamacy Global Limited


Gwamacy Global Links Nigeria Limited – We are into all kinds of Construction of metal works.

We are recruiting to fill the below:


Job Title: Customer Care Representative

Location: Ketu, Lagos

Employment Type: Full-time


  • Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
  • Answer any questions the customer may have about available products and services
  • Refer advanced cases to management for resolution, providing background information as necessary
  • Maintain and regularly account information using computer software programs
  • Anticipate customer needs, following up with previous customers to offer reorders or additional services
  • Establish new customer accounts, recording account information on written forms or digitally
  • Listen to customer concerns and complaints with the goal of identifying the causes of the problem
  • Select appropriate responses to customer issues and work quickly to resolve them
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  • Candidates should possess an OND, HND or Bachelor’s with 2-5 years work experience.
  • Call center or customer service experience preferred
  • Dedication to customer satisfaction
  • Basic knowledge of computer software and office systems
  • Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
  • Familiarity with all of the goods and services by the company.
  • Flexibility to work different shifts (including evenings, weekends, or holidays)
  • Willingness to participate in training before hire and on-the job
  • Ability to pass a pre-employment background investigation and drug screen for certain positions
  • listening skills and an empathetic voice and manner
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N70,000 – N100,000 / Month.



How to

Interested and qualified candidate should forward their CV to: using the Job Title as the subject of the email

Deadline  10th November, 2021.

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