Collections Officer at Hummingbird Nigeria Limited

Jobs in Nigeria 2021 omadaily


Jobs

Hummingbird is a Sister company and new Branch of Lighting Finance . in the Business of out Soft Loans. Hummingbird Nigeria Limited is an innovative organization in the business of giving out Loans and Credit to deserving applicants that meet requirements for such loans via our Applications.

We are recruiting to fill the position below:

 

 

Job Title: Collections Officer

Location: / Epe – Lagos

Employment Type: -time

Job Description

  • Collections Officers attempt to collect on overdue bills by informing customers of their debt and their various options for repayment.
  • When agreeable terms are not reached, collections officers take further action in order to collect payment on debts.
  • Collections officers typically work in center and office environments during daytime, evening, and weekend work shifts, both full- and part-time hours.
  • Collections officers report to a direct manager or supervisor as assigned and work as part of a large team of collections officers.

Duties and Responsibilities

  • Collections officers are hired by many types of businesses that serve a large customer base and by collections agencies, but job duties do not vary much from company to company. Core responsibilities for collections officers include:
See also  Driver at Johngate Industrial Company Limited

Make Calls to Clients:

  • Collections officers attempt to locate and contact clients, primarily over the phone, in order to talk with them about their debts. This includes calling customers at home, at work, and on their cellular phones.

Negotiate Schedules:

  • Collections officers speak to customers to negotiate plans and payment schedules that suit their financial situation while still satisfying the debt.

Advise Customers:

  • Collections officers advise customers on their various options.
  • If no agreement can be reached, collections officers inform customers of further actions that may be taken to collect overdue debts.

Maintain Customer Files:

  • Collections officers keep customer files updated, recording times and dates that contact has been made and noting information that customers have received about their debt.

Prepare Statements:

  • Collections officers prepare statements to be given to credit departments and banks when customers fail to meet their agreements or when no payment agreement can be made.
See also  Technical Standards Manager at Enugu Electricity Distribution Company (EEDC)

Write Letters:

  • Collections officers write letters to customers to inform them of their debts.
  • When customers fail to meet their obligations and fail to make payment agreements, collections officers write letters to credit agencies, insurance companies, lawyers, and customers’ employers to collect debt without the customer’s aid.

Answer Phones:

  • Collections officers answer incoming calls from customers and other individuals.

Skills and Qualifications

  • Collections officers have excellent communication and people skills and use persuasive techniques to collect overdue debts from customers.
  • Data entry – because collections officers enter information into digital systems, some data entry ability is essential
  • Computer skills – collections officers work with multiple types of software programs, which requires good computer skills
  • Mathematics – because collections officers work with debts and finance, basic math skills are required
  • Companies that hire collections officers look for professionals with the following skills:
  • Communication skills – collections officers need both written and verbal communication skills to draft letters and speak clearly to clients about their options, employing persuasion and other tactics in order to collect debts on overdue accounts
  • Attention to detail – collections officers are detail-oriented professionals who take accurate and informative notes for records and follow proper company procedures for debt collection
See also  General Manager at Glovo Nigeria

Salary

N35,000 – N60,000 / Month

 

 

How to Apply

Interested and qualified should send their updated CV to: hummingbirdnig@gmail.com using the Job Title as the subject of the email

 

Application Deadline  30th September, 2021.


Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Subscribe To Our Newsletter

Subscribe for notification