After-sales Manager at Lontor Nigeria

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After-sales at Lontor Nigeria

Jobs

LONTOR is a reliable brand that has been committed to providing -quality, energy-efficient, convenient lighting and emergency household electrical for the Nigerian consumer. With good quality and beautiful design, LONTOR is welcomed by Nigeria market.

We are to fill the position of:

 

 

Title: After-sales

Location: Lagos

Job Responsibilities

  • Train, motivate, and lead after sales teams to achieve set objectives and targets
  • Maintain with clients to obtain feedback regarding /service quality
  • Assist clients in resolving issues and complaints concerning purchased or services
  • Build and establish good work relationship with clients to facilitate increased patronage and revenue
  • Develop and optimize support and service processes, tools, and systems
  • Conduct and contract negotiations with clients to establish contract details and attain profit margin
  • Oversee all -sales services provided to clients to ensure customer satisfaction
  • Maintain an up-to-date knowledge of job operations by conducting research and participating in educational programs
  • Provide periodic reports to management on all after sales activities
  • Ensure compliance with all general and policies when carrying out job duties.
  • Monitor contract details to notify clients of pending expiration and help process renewal
  • Organize promotional and marketing campaigns to create awareness and publicity
  • Supervise the operations of after sales teams to ensure set targets are met
  • Develop and implement strategies effective for ensuring a satisfied clientele and increased returns
  • Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance
  • Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards
See also  Mental Health Support Worker at The Oleaster

 

 

How to Apply

Interested and qualified candidates should send their CV to: choicejobslagos@gmail.com using the Job Title as the subject of the email

 

Deadline  30th October, 2021.


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